Inn at the Quay: New Westminster Hotel Reviews & Amenities

If you’re scrolling through New Westminster hotels and keep seeing the name Inn at the Quay pop up, there’s a good reason. This waterfront property holds the top spot among the city’s three accommodation options on TripAdvisor, with a 4.1 out of 5 rating drawn from more than a thousand guest reviews. The draw isn’t just proximity to the Fraser River—it’s the unusual architecture, the on-site dining, and the fact that downtown Vancouver is just a 25-minute SkyTrain ride away.

Location: New Westminster, British Columbia ·
View: Fraser River waterfront ·
Rooms: 126 ·
Reception: 24-hour ·
Renovation style: Stylish and clean

The snapshot below consolidates key property details into a single reference table for quick comparison.

Inn at the Quay restaurant

The Boathouse Restaurant anchors the hotel’s dining scene, serving local seafood with river views as a backdrop. According to the hotel’s official site, it’s located on the property, making it a convenient option for guests who prefer not to leave the waterfront for dinner (Inn at the Quay Official Website). HRS notes that the restaurant specializes in local seafood, positioning it as a destination for visitors wanting a taste of British Columbia’s catch without venturing far from their room (HRS).

Guest reviews frequently reference dining at the Boathouse, with some describing it as a highlight of their stay. The restaurant’s position overlooking the Fraser River gives it an edge over typical hotel restaurants, which often struggle with atmosphere.

Dining options

Beyond the Boathouse, the hotel’s 24-hour reception desk and lobby computers for guest use suggest that lighter fare or room service logistics are available. Free WiFi throughout the property means guests can work remotely in the restaurant or lobby areas without hunting for connectivity.

Restaurant features

The Boathouse benefits from natural light and views, which HRS highlights as part of the hotel’s meeting room appeal—qualities that transfer well to the dining experience (HRS). The ship’s-inspired architecture extending over the Fraser River means some tables have unobstructed water views, a feature that casual hotel restaurants rarely offer.

Inn at the Quay reviews

TripAdvisor places the Inn at the Quay at #1 of 3 hotels in New Westminster, based on 1,027 reviews averaging 4.1 out of 5 (TripAdvisor). The Location and Cleanliness ratings both sit at 4.5 out of 5, with Service and Rooms each scoring 4.3 out of 5.

Guest feedback

The pattern in guest reviews points to a property that has aged gracefully after a stylish renovation. TripAdvisor reviews describe the hotel as “older but modern,” which aligns with the property maintaining its original ship-inspired structure while updating interiors (TripAdvisor). Expedia notes the hotel features a boardwalk for morning and evening walks with dogs, a detail that resonates with travellers who travel with pets (Expedia).

“The room was a good size and nicely furnished.”

— Guest review via TripAdvisor

“My room was beautiful and had everything I needed.”

— Guest review via Expedia

“The location was perfect, offering stunning views.”

— Guest review via TripAdvisor

Room quality

Rooms earn a 4.3 out of 5 on TripAdvisor, which places them slightly behind location and cleanliness but still firmly in the “good” range. The Rooms rating being marginally lower than other categories suggests that while guests find the accommodations comfortable, some specifics—possibly room size variation or view quality—create occasional discrepancies.

Inn at the Quay menu

The Boathouse Restaurant menu is not publicly listed on the hotel’s website, which creates a gap for travellers who want to preview pricing before booking. The restaurant’s positioning as a local seafood destination, combined with its river-view setting, suggests a mid-range price point typical of hotel dining in the Vancouver metro area.

Menu highlights

Based on third-party descriptions, the Boathouse focuses on local British Columbia seafood. HRS confirms the restaurant specializes in this cuisine, which means diners can expect regional dishes like Pacific salmon, spot prawns, or halibut depending on season (HRS). The waterfront setting adds a premium element that casual diners in New Westminster might not find elsewhere.

Dining experience

The combination of river views, natural light, and a ship-inspired dining room creates a distinctive atmosphere. For guests staying multiple nights, the Boathouse offers a convenient option that doesn’t require leaving the waterfront. For those planning a special occasion during their stay, the setting likely justifies a dinner reservation even without seeing the menu in advance.

Inn at the Quay parking

Parking at the Inn at the Quay costs $17 CAD per vehicle per night plus applicable taxes, according to the hotel’s official website (Inn at the Quay Official Website). Hotels.com lists the same rate at CAD $17.00 per day, confirming the figure across platforms (Hotels.com). The slight discrepancy with the FAQ page listing $15—possibly an older rate—suggests the hotel updated pricing recently.

Parking is available in an onsite covered parkade shared with a nearby shopping area (TripAdvisor). The parkade is covered, which matters for guests in British Columbia’s rainy seasons. Electric vehicle charging is available on-site, and some guest reviews indicate that electric or hybrid vehicle owners receive free parking—a perk worth confirming directly with the hotel before arrival (Hotels.com).

Parking availability

The covered parkade situation means availability is generally good for guests, though sharing with the shopping area introduces some uncertainty during peak retail periods. TripAdvisor’s historical data shows parking rates have climbed from $11 CAD plus $2.86 tax per night in March 2019 to the current $17 CAD, a 54% increase over seven years (TripAdvisor).

Convenience

The 5-minute walk to downtown New Westminster and proximity to the SkyTrain stop make the hotel accessible without a car (Inn at the Quay Official Website). For guests flying into Vancouver International Airport and heading directly to the hotel, parking costs are a real consideration—budgeting roughly $17 per night should cover the parkade fee.

Inn at the Quay wedding

The Inn at the Quay operates two hospitality rooms suitable for events, according to HRS (HRS). The historic New Westminster setting and waterfront location create an attractive backdrop for ceremonies and receptions. The hotel’s ship-inspired architecture—set on pillars extending over the Fraser River—offers a distinctive visual element that standalone wedding venues struggle to replicate (Travel Weekly).

Venue suitability

The Fraser River views provide a natural photo opportunity, and the boardwalk allows for outdoor ceremonies or cocktail hours along the water. Meeting rooms with natural light and views suggest that indoor spaces are well-suited for receptions where guests expect ambiance.

Event spaces

With two hospitality rooms on-site, the hotel can accommodate moderately sized weddings. The trade-off: KAYAK reviews note that when the hotel hosts multiple weddings simultaneously, noise disturbances have affected guest experiences (KAYAK). Couples booking events should ask about co-booking policies and whether the hotel can guarantee exclusive use of event spaces.

Full specifications

Fourteen property details: one central pattern emerges across room count, check times, and event capacity.

The specification list confirms the hotel delivers on its positioning—the 126-room property prioritizes location and views over scale, with practical amenities like EV charging and covered parking that address the needs of modern travellers visiting the Vancouver metro area.

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Frequently asked questions

For travellers choosing between New Westminster hotels, the decision is straightforward: the Inn at the Quay delivers Fraser River views, a top TripAdvisor ranking, and a 25-minute SkyTrain link to Vancouver at a price point that includes free WiFi and a dog-friendly boardwalk. Those seeking a waterfront base without Vancouver’s downtown prices will find the property earns its #1 ranking. Visitors planning weddings should confirm event exclusivity directly with the hotel, given documented noise concerns from simultaneous bookings.