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July 27, 2026Short & citedBlog
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Money & Work • Retail

Outlet

In retail and business, an outlet is a store, branch, or sales location through which a company sells goods or services directly to customers.

Updated July 27, 20261 min readCited sources

In retail, an outlet is a store or sales point where a company sells directly to customers. Outlet stores are a common type, often offering discounted branded merchandise.

What it is

A retail outlet is any physical or online location where a business sells goods or services directly to consumers. It is often used synonymously with a retail branch or store, and can refer to a single location within a company's broader sales network.

Key details: Outlet stores

An outlet store is typically run by a manufacturer or retailer and sells branded goods at reduced prices. These stores often carry surplus stock, returns, closeouts, factory seconds, or products made specifically for the outlet market, making them a common destination for bargain shoppers.

Company-owned outlets

In some business contexts, an outlet refers to a company-owned location operated directly by the franchisor or parent company. This distinguishes it from a franchised outlet owned by an independent operator, and is often used in legal or corporate descriptions of retail networks.

In short

  • An outlet is a retail sales location serving customers directly.
  • Outlet stores often sell discounted branded goods.
  • Company-owned outlets are distinct from franchises.
  • The term has other non-retail meanings.
Canadian angle

The term is used in Canada in the same retail sense as in other English-speaking markets, especially for outlet malls and outlet stores that sell branded merchandise directly to consumers.

Quick questions

What does outlet mean in retail?
In retail, an outlet is a store or sales location where a company sells goods or services directly to customers.
What is an outlet store?
An outlet store is usually a shop run by a manufacturer or retailer that sells branded goods, often at reduced prices.
Are outlet stores always cheaper?
They are often cheaper than regular stores, but pricing and merchandise can vary by brand and location.

Sources

  1. VeriFeehttps://www.verifee.com/glossary/outlet/
    Supports: Retail meaning as a physical location within a merchant’s business network
  2. Cambridge Dictionaryhttps://dictionary.cambridge.org/dictionary/english/outlet
    Supports: General dictionary meanings including retail shop, organization, and other non-retail senses
  3. Cambridge Dictionaryhttps://dictionary.cambridge.org/us/dictionary/english/retail-outlet
    Supports: Definition of retail outlet as a store that sells goods to the public
  4. Climb the Ladderhttps://climbtheladder.com/what-does-outlet-mean-in-shopping-the-real-definition/
    Supports: Outlet-store explanation, discounted prices, and inventory liquidation
  5. AllBusinesshttps://www.allbusiness.com/dictionary-retail-outlet-4964820-1.html
    Supports: Retail outlet definition as a store selling merchandise and/or services directly to the public
  6. Oxford Learner's Dictionarieshttps://www.oxfordlearnersdictionaries.com/definition/english/outlet
    Supports: Retail shop meaning, discounted-price store meaning, and other senses
  7. The Free Dictionaryhttps://www.thefreedictionary.com/outlets
    Supports: Commerce meaning, store selling goods of a particular producer, and other meanings
  8. Longman Dictionary of Contemporary Englishhttps://www.ldoceonline.com/Business+basics-topic/outlet
    Supports: Business sense of outlet as a shop or organization through which products are sold, including outlet stores